Training Your Staff
The Ministry of Justice Consultation “Case track limits and the claims process for personal injury claims” heralds a sea change to the legal landscape and the claims process. During the transitional period, insurance companies and local authorities will not only be required to deal with two concurrent claims regimes, key claims decisions will have to be made quicker and more accurately than ever before. Not only will new systems, operational work flows, communication channels and streamlining be required, your staff will require training to ensure that your organisation receives the maximum costs benefits deliverable under the new regime. We can help.
Our complementary training courses
Should clients elect to use our managed external legal costs management services, we deliver complementary training courses. The most effective legal costs management process begins at the outset of a claim. We understand that our service is simply an extension of the prior work undertaken by your in-house claims team. We not only deliver training to ensure that your in-house team retains the key skills required to deal with legal costs, we also provide the tools to ensure that your claims and management team can effectively oversee and actively manage any external costs supply chain. We put our clients firmly in control by providing the tools and knowledge to drive the greatest savings on legal costs liabilities.
As a training consultancy we deliver to clients training free of charge in the following key legal costs reas:
Introduction to the principles of legal costs
Controlling legal costs during a claim
Detailed Assessment procedure
Quarterly comprehensive updates on developments in legal costs law
Training courses for claims handlers dealing with legal costs
Bespoke training courses
Should you choose to continue dealing with some, or all of your legal costs liabilities in-house, we will help your team deal with costs more efficiently, increase performance levels and drive your bottom line savings.
The most relevant training is always tailored to meet specific client requirements. We undertake a Training Needs Assessment Report at head office or departmental level, designing specific training packages, which promise effective transfer, construct and economic validity.
E learning
We provide a number of e learning courses, where user progress and improvement can be easily monitored.